Electronic Monitoring Software

We have developed our own electronic monitoring system that seamlessly links with our home care rostering software package, allowing your carers to log their arrival and departure times from your service users homes.

Automated Home Care Monitoring

Our electronic monitoring software allows you to accept both answered and unanswered calls depending on the information you need from your home carers.

Answered: The carer would ring a dedicated number once they have arrived at the service users home, they will then be prompted to key in their unique pin number for the system to determine if it is the correct home carer rostered to do that visit, alternatively the system can also accept a different carer but will produce a report detailing the change in carer. The only charge incurred is that from the telephone network. A freephone number can be used ensuring the client is not charged.

Tagtronics has also integrated their software with Panztel’s eziTrackerhm offering a fully answered service where the carer rings a dedicated freephone number and enters their unique pin number to log in and out. This system also allows you to leave voice messages for your staff. This is charged on a per carer per month basis.

Unanswered: As above but this time the carer will let the phone ring 2/3 times and then hang up, our system has logged the call and no charge has been incurred. Our home care clients have had this system in place for over 5 years allowing them to react quickly to any missed visits that may occur and reducing the risk of a service user not receiving their care.

Comprehensive Reporting

A list of comprehensive reports can then be generated from the system that comply with social services requirements should you have this system in place to satisfy a particular tender requirement.

>> Contact us to arrange a free demonstraion of our electronic monitoring software - click here

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