An elderly gentleman being cared for at home.

Domiciliary Care Software in an All-in-One Homecare App

Empower your home care agency with Tagtronics Care

The Tagtronics’ homecare software being displayed on mobile phones.

icon All-in-one

icon Maximises efficiency

icon Reduces costs

icon Saves time

Welcome to Tagtronics’ Domiciliary Care Software

Your comprehensive solution for streamlined scheduling and team management in the home care sector. Packed with user-friendly tools, our software empowers home care agencies to efficiently cover visits and adjust rotas on the fly, ensuring seamless care delivery every step of the way.

management system

HOMECARE
SOFTWARE

Rotas, invoicing, client details, staff details and payroll.

integrated apps

INTEGRATED
APPS

For carers and family and friends.

document access

PAPERLESS
DOCUMENTS

Convert all care plans, assessments and forms to digital.

A carer and her home care client chatting
An elderly man happy to have domiciliary care services looking after him

iconFeatures and benefits of our digital care solutions

STAFF SCHEDULING

Domiciliary Care Rota Software

With Tagtronics' Domiciliary Care Software you can streamline your scheduling and rostering processes effortlessly with templates. Seamless updates mean any changes to a visit are sent directly to the respective carer's app.

CARER MOBILE APP

Person-centred Care Delivery App

Verify visits by clocking in and out through the carer mobile app. Medication recording and other important documents such as accident forms or care plan reviews can be filled out on the go. Updates are instantly accessible for your office team.

emars REPORTING

eMARS REPORTING

Tagtronics Care electronic Medication Administration Record (eMAR) system enables caregivers to complete MAR charts digitally, minimizing delays and handwriting errors while triggering alerts for missed medications in real-time.

FAMILY AND FRIENDS APP

FAMILY AND
FRIENDS APP

Giving you the option for your client or their family members to see their rota, view all details of the visit including tasks and have the ability to leave feedback that alerts the office.

CARE PLANNING

Care Planning

Streamline care planning by transferring current client records on paper to person-centred digital care plans. With the ability to also upload documents such as risk assessments while with your client by means of a tablet, Tagtronics' Domiciliary Care Software empowers you to deliver tailored home care with minimum fuss.

INVOICING AND PAYROLL

INVOICING AND
PAYROLL

Tagtronics’ homecare app simplifies invoicing and payroll for your home care agency, automating invoice generation based on scheduled visits and providing accurate caregiver earnings breakdowns. It also calculates mileage and travel time, enhancing efficiency in your finance management.

REAL-TIME CARE MONITORING

Domiciliary Care in Real-Time

Your agency can monitor care delivery in real-time, ensuring prompt and effective support for clients. Carers receive instant task notifications, enabling them to address client needs efficiently. The homecare software system will alert you to any missed visits or uncompleted tasks (this includes medication).

iconHow does our Domiciliary Care Software work?

MOBILE APP

REALTIME DASHBOARD

DIGITAL DOCUMENTS

Interactive eMAR

Tagtronics care system complies with...

iconWhy homecare companies love
Tagtronics’ care solutions

iconFAQs about our homecare software

How do I see what time my carers log in and out?

Tagtronics’ real-time dashboard gives complete transparency of carer activity.

Can I cancel or add a one-off visit?

The visit screen in the Tagtronics Care system allows you to add additional visits, or cancel existing visits, without affecting the schedule.

Can I nudge visits?

Yes, visits can be brought forward, delayed or set to a new specific start time.

Can I create my rota over any time period?

Yes, you can do this over any time period that suits you, no matter how short or longterm.

How far in advance do carers see their rota?

It’s totally up to you – this can be done over a set number of days, or it can work around what you would class as your ‘rota day’.

Can I invoice my clients all in one go?

Yes, and for any timeframe. These can be emailed directly from the Tagtronics’ system.

Is there a limit to charge and pay rates?

There is no limit in the Tagtronics Care system. You can have as many different rates as you like, for example, hourly, fixed, bank holiday, etc.

Can you calculate the carers’ gross pay?

Yes, the system generates this report automatically from your carers’visits.

Can family and friends leave feedback with the app?

Yes. When feedback is left, you will receive an email notification and can reply directly from the software.

Do I have to buy a particular phone?

The majority of our clients usetheir carers’ own phones, as the Tagtronics Care system works across both Apple and Android devices.

Does it have NFC capabilities?

Yes, the app has options for both NFC and QR codes to scan in and out.

Can I roster all of my client’s visits in one go?

Yes, the Tagtronics’ system offers batch visit creation.

Can my carers change the time on their phone and still log in to the visit?

No, if they do this it will log them off the app and report accordingly.

Is there an audit trail?

Yes, the system enables you to see all changes made by users.

Can users have different permissions?

Yes, you can set different user permissions. This ensures your team only have access to what they need and protects certain information.

Where is Tagtronics Care hosted?

At our secure data centre in Manchester.

Do I have to pay extra for support?

No, all additional support is included within your monthly subscription fee with Tagtronics.

Do you charge for development?

No, we are continually developing our software and are happy to discuss changes that will help you to use the system more efficiently.

Do I have to pay for training?

No, online training is an unlimited resource that is included in your monthly subscription.

Is Tagtronics Care truly an all-in-one solution?

Yes, we have developed every aspect of care management from our central system.

Can I contact you out of hours?

Our hosted support team can be emailed out of hours if you need help accessing the system.

Does the app work with no signal?

Yes, the app stores all scans, notes and comments directly on your phone and sends these when you have a signal again.

Can our clients sign a document?

Yes, any document you create electronically can have the option to be signed by both you and the client.

Does the system calculate travel time and mileage?

Yes, we have integrated Tagtronics Care with Bing maps, which automatically produces mileage reports and details travel time.

Can the carers write notes on the app?

Yes, either as a task comment or as visit feedback.

A carer bringing a meal to a client using homecare services

iconWhy Tagtronics?

why tagtronics

Our friendly team understands and supports your move to Tagtronics Care.

Care teams may find it strange at first, but they soon adjust because Tagtronics Care mirrors how they used to work.

That’s why, all our care systems come with FREE and UNLIMITED training and support.

We’re continually innovating and developing our software and apps to make caring easier for you.

To find out more about how Tagtronics
can help your care business...

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